Legal

Terms of Sale

Last updated: 17 March 2025 · Effective: 17 March 2025

These Terms of Sale govern all purchases of digital products and services made through the Pyyrah Plus website at [INSERT WEBSITE URL], operated by Pyyrah Plus, registered in England & Wales.

By completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy, Terms & Conditions, Refund Policy, and Cookie Policy.

1. About Us

Pyyrah Plus is a UK-based digital education business offering online courses, training programmes, and digital content products.

  • Registered in: England & Wales
  • Contact email: [INSERT EMAIL ADDRESS]
  • Address: [INSERT REGISTERED OR SERVICE ADDRESS]
  • Website: [INSERT WEBSITE URL]

2. What You Are Buying

2.1 Digital Products

All products sold by Pyyrah Plus are digital in nature. These may include:

  • Online courses and training programmes
  • Video lessons and pre-recorded content
  • Downloadable resources, templates, guides, and workbooks
  • Membership access to a digital learning platform
  • Any combination of the above

Our products are hosted and delivered via Kajabi (or such other platform as we may use from time to time). You will receive access instructions by email upon successful payment.

2.2 Product Descriptions

We take reasonable care to ensure that all product descriptions, features, and pricing displayed on the Site are accurate at the time of publication. However, we do not guarantee that descriptions are error-free, complete, or current. If a product is materially different from its description, you may be entitled to a remedy under applicable consumer law.

3. Placing an Order

3.1 How to Order

To purchase a product, you must:

  • Select the product you wish to purchase
  • Provide accurate billing and contact information
  • Review and accept these Terms of Sale at checkout
  • Complete payment via our secure checkout

3.2 Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email to the address you provided. This email constitutes our acceptance of your order and forms a binding contract between you and Pyyrah Plus.

Please retain this confirmation for your records. If you do not receive a confirmation email within 24 hours, please check your spam folder and contact us at [INSERT EMAIL ADDRESS].

3.3 Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into binding contracts
  • All information you provide is accurate and complete
  • You are purchasing for personal, non-commercial use unless expressly agreed otherwise in writing

4. Pricing & Currency

4.1 Pricing

All prices are displayed on the Site at the point of purchase in [GBP / USD — INSERT CURRENCY] unless otherwise stated. Where localised pricing is displayed, the applicable currency will be confirmed at checkout.

4.2 Taxes & VAT

The final tax amount, if any, will be displayed at checkout before you complete your purchase:

Customer LocationTax Treatment
UK customersPrices include UK VAT where applicable
EU customersVAT may be charged in accordance with EU digital services rules (OSS scheme)
International (outside UK/EU)Prices generally shown exclusive of local taxes; you may be responsible for any applicable local import taxes or duties

4.3 Price Changes

We reserve the right to change our prices at any time. Any price change will not affect orders that have already been confirmed. Promotional or discounted prices are available for a limited time only and cannot be applied retrospectively.

5. Payment

5.1 Payment Methods

We accept payment via the following methods, where available at checkout:

VisaMastercardAmerican ExpressApple PayGoogle Pay

5.2 Payment Processing

All payments are processed securely by Stripe, our third-party payment processor. Pyyrah Plus does not store or have access to your full payment card details. By making a purchase, you also agree to Stripe’s terms of service, available at stripe.com/legal.

5.3 Failed Payments

If payment cannot be processed for any reason, your order will not be confirmed and you will not receive access to the product. Please ensure your payment details are correct before submitting your order. In the case of a failed payment, please contact your bank or payment provider in the first instance.

5.4 Payment Plans

Where a payment plan or instalment option is offered, you agree to all scheduled payments as displayed at checkout. Failure to complete all instalments may result in suspension or revocation of your access to the product, without refund of amounts already paid, unless otherwise required by law.

6. Delivery & Access

6.1 Digital Delivery

As all products are digital, delivery is made electronically. Upon successful payment, you will receive an order confirmation email and access credentials or a link to access your purchased product on our platform.

Delivery is typically immediate or within a short time of purchase. If you experience any issues accessing your product within 24 hours, please contact us.

6.2 Access Period

Unless otherwise stated at the point of purchase, you will have access to your purchased product for as long as Pyyrah Plus continues to make it available. We will endeavour to provide reasonable notice if we intend to withdraw a product from our platform.

Access is personal to you and may not be transferred, shared, or resold to any other person.

6.3 Non-Delivery

If you do not receive your access details within 24 hours of a confirmed order, please:

  • Check your spam or junk email folder
  • Verify the email address used at checkout
  • Contact us at [INSERT EMAIL ADDRESS] with your order confirmation details

7. Licence & Permitted Use

7.1 Personal Licence

Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the purchased digital product for your own personal, non-commercial purposes only.

7.2 Restrictions

You must not:

  • Share your login credentials or grant access to any other person
  • Copy, reproduce, distribute, publish, or resell any course content in whole or in part
  • Upload, screen-record, or republish any video or audio content
  • Create derivative works based on our content without our prior written consent
  • Use our content for commercial training, consulting, or instruction purposes
  • Remove or alter any copyright, trademark, or proprietary notices

Any breach of these restrictions may result in immediate termination of your access without refund, and may expose you to legal action for intellectual property infringement.

8. Refunds & Cancellations

Our full Refund Policy is incorporated into these Terms by reference and is available on our website. Key points:

  • Digital content: once accessed, your statutory right to cancel under the Consumer Contracts Regulations 2013 is waived by your express consent at checkout
  • Where we offer a satisfaction guarantee or cooling-off period, this will be clearly stated on the relevant product page and at checkout
  • Refund requests must be submitted to [INSERT EMAIL ADDRESS] within the stated period

Nothing in these Terms affects your statutory rights under UK consumer law.

9. Consumer Rights (UK)

If you are a consumer purchasing as an individual for personal use, you have certain rights under UK consumer law, including under:

  • The Consumer Rights Act 2015 — digital content must be of satisfactory quality, fit for purpose, and as described
  • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

If our digital content is faulty or not as described, you may be entitled to a repair, replacement, or refund. Please contact us in the first instance to resolve any such issue.

10. Chargebacks

Please contact us directly before initiating a chargeback. We are committed to resolving issues fairly and promptly at [INSERT EMAIL ADDRESS].

If you initiate a chargeback without first contacting us, we reserve the right to:

  • Immediately suspend or terminate your access to all purchased products
  • Dispute the chargeback with supporting evidence
  • Pursue recovery of any amounts lost as a result of a fraudulent or unjustified chargeback

11. Limitation of Liability

To the maximum extent permitted by applicable law, Pyyrah Plus’s total liability to you in connection with any purchase shall not exceed the amount paid by you for the specific product giving rise to the claim.

We are not liable for any indirect, consequential, incidental, or special losses, including loss of profit, loss of data, or loss of business opportunity, arising from your use of or inability to use our digital products.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded under English law.

12. Governing Law & Jurisdiction

These Terms of Sale and any dispute or claim arising in connection with them shall be governed by and construed in accordance with the laws of England & Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales, unless you are a consumer resident in Scotland or Northern Ireland, in which case you may also bring proceedings in your local courts.

13. Changes to These Terms

We may update these Terms of Sale from time to time. The revised Terms will be posted on our Site with an updated effective date. Changes will not apply retroactively to orders already placed. Your continued use of our Site and services after any update constitutes your acceptance of the revised Terms.

14. Contact Us

For any questions or concerns about these Terms of Sale, please contact us:

  • Email: [INSERT EMAIL ADDRESS]
  • Address: [INSERT REGISTERED OR SERVICE ADDRESS]
  • Website: [INSERT WEBSITE URL]

These Terms of Sale are governed by the laws of England & Wales.

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